All Systems Operational

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The CitePayUSA System Status page provides real-time information on system performance. If there are any service interruptions, delays or scheduled maintenance, updates will be posted here.

Uptime over the past 90 days. View historical uptime.
Online Payments Operational
90 days ago
99.99 % uptime
Today
www.CitePayUSA.com Website ? Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Database Operational
CitePay Mobile ? Operational
90 days ago
100.0 % uptime
Today
POS Terminals Operational
90 days ago
100.0 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Database Operational
PAYware Connect Payment Gateway ? Operational
e-Filing Operational
90 days ago
99.99 % uptime
Today
Attorney/Clerk Portal ? Operational
90 days ago
99.99 % uptime
Today
API ? Operational
90 days ago
100.0 % uptime
Today
Database Operational
PAYware Connect Payment Gateway ? Operational
ACH Funding and Deposit Reporting Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
Amazon Compute Cloud (ec2-us-west-2) ? Operational
Amazon Elastic Container Service (ecs-us-west-2) ? Operational
Amazon Relational Database Service (rds-us-west-2) ? Operational
Amazon Simple Email Service (ses-us-west-2) ? Operational
Database Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 15, 2025

No incidents reported today.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025
CitePayUSA Software Update - 2025.10 Release
Completed - The scheduled maintenance has been completed.
Oct 1, 19:45 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 19:30 MDT
Scheduled - The CitePayUSA.com website will undergo a software update 10/01/25 @7:30 MDT. We are expecting a 15 minute down time for Clerk Portal only.

Release Notes:

- Based on various feedback, we are moving the "Payment Plans" section above the "Balances" section in the balance lookup/checkout process
- Ability to opt out of having the "Pay All" button enabled
- Updating the payor name to keep the name entered in VT if a name is not returned by the processor
- Updating the Transaction Details Time and Report Export Time to respect the timezone of the court
Sep 29, 13:08 MDT
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