The CitePayUSA System Status page provides real-time information on system performance. If there are any service interruptions, delays or scheduled maintenance, updates will be posted here.
Online Payments
Operational
90 days ago
99.95
% uptime
Today
www.CitePayUSA.com Website
Operational
90 days ago
99.85
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Database
Operational
CitePay Mobile
Operational
90 days ago
100.0
% uptime
Today
POS Terminals
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Database
Operational
PAYware Connect Payment Gateway
Operational
e-Filing
Operational
90 days ago
100.0
% uptime
Today
Attorney/Clerk Portal
Operational
90 days ago
100.0
% uptime
Today
API
Operational
90 days ago
100.0
% uptime
Today
Database
Operational
PAYware Connect Payment Gateway
Operational
ACH Funding and Deposit Reporting
Operational
90 days ago
100.0
% uptime
Today
Infrastructure
Operational
Amazon Compute Cloud (ec2-us-west-2)
Operational
Amazon Elastic Container Service (ecs-us-west-2)
Operational
Amazon Relational Database Service (rds-us-west-2)
Operational
Amazon Simple Email Service (ses-us-west-2)
Operational
Database
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
The issue affecting access to mobile.citepayusa.com has been resolved, and services are now fully restored.
Thank you for your patience while we worked to address this issue. Please reach out to support if you experience any further issues.
We appreciate your understanding.
Mar 6, 11:30 MST
Identified -
We are currently addressing a configuration update affecting access to the mobile.citepayusa.com. Resolving this issue is our top priority, and we are working to restore services as quickly as possible.
We will provide updates via email as more information becomes available.
Thank you for your understanding and support.
Mar 6, 08:32 MST